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What Makes It Easy?
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what makes it easy icon

Almost anything you want to do is one click away. Editing a page? One click. Getting help? One click. Adding formatting to your text? One click.

More time is spent making HereToHelpYou.biz quick and easy to use than on any other part of HereToHelpYou.biz.

Ease of use features include:

The toolbar

The toolbar gives you one-click access to almost every function you need.
screenshot of a page with the editing toolbar at the top

The toolbar appears at the top of every page in your website.

Only you can see it.

Everything you want to do is one click away.

close up of the editing toolbar

Compare editing a page using the HereToHelpYou.biz toolbar with any other site builder.

This example shows you the steps for editing a page:

 
HereToHelpYou.biz toolbar method Other Site Builder Method
  1. Click the “Edit Page” button in the toolbar at the top of the page
  2. Edit the page using the easy page editor then click “Save.”

    Click here to see video on editing your site.

  1. Write the page address down.
  2. Go to your site builder (type in the address of your site builder in your browser then click “Go.”)
  3. Go to the login screen.
  4. Login to your site builder (enter your user name and password then click "Login")
  5. Go to website editing mode.
  6. Go to your page list.
  7. Find the page you wrote down then click to edit that page.
  8. Edit the page, then click to save it.
  9. Click to apply changes to your site.

Editing with HereToHelpYou.biz is easier and faster because of the one-click toolbar technology.

One-click Help

Two types of one-click help is available:

view of the editing toolbar at the top of page

1. General Help & Support

Your toolbar is always visible.

Click the "Help & Support" button in the top right corner to be taken to:

screenshot of website support page

5 kinds of support:

  • "Getting Started" tutorial
  • online documentation (37 chapters)
  • knowledge base (250+ articles)
  • frequently asked questions
  • free online technical support staff
editing page and highlighting the support resources at the top right

2. Smart Help

The most relevant help document is always displayed with the feature you are working on. It is one click away.

zoomed in screenshot of the support resources at the top right of an editing page For example, if you are editing a standard web page, the one-click help will bring you directly to the help document "Getting Started", because it is the most relevant to a web page.

Easy Editor

The easy editor works just like your favorite word processor. When you click to edit a page, the easy editor appears. You can immediately start using it like you would your word processor:

text editor

No downloads or installations required.

With the easy editor you can:

  • change fonts
  • change font size
  • bold
  • italicize
  • align left, center, or right
  • add bullets and lists
  • add links
  • change colors

Ease of Use Guidelines

All these techniques are used to maximize ease of use:

  • More time is spent making HereToHelpYou.biz easy to use than on any other feature.
  • Live user testing is used to test ease of use
  • The site builder is improved daily using user feedback

Ease of use goals

These are some of the stated goals:

  • A basic website must not take longer than five minutes to set up
  • Editing a web page must not take longer than one minute
  • Make it so easy that your mom, dad and friends can use it

The last one, while humorous, is the leading force of innovation in ease of use.